- Games & Software
- Deposits & Withdrawals
- Customer support
- Payment methods
This spaceship-themed casino is one of the newest in the gaming universe
Good to Know
- Exciting, novel, spaceship-themed website.
- 24/7 customer support options, so you can get help no matter what time it is.
This spaceship-themed website is one of the newer kids on the block but is a refreshing change both in style and theme from a lot of the current online casinos which seem to focus purely on the theme of pirates! Established in August 2018, this slots-focussed website is regulated by both the Maltese and British Gambling Authorities, which should offer you some peace of mind while trying this new website out.
The website says its primary aim is to give you a transparent, easy-to-use casino which not only gives you a great playing experience but also a high level of fair and safe play. This is definitely something we noticed while trying it out, with great games on offer but also a 24/7 multi-lingual support team to make sure that you can iron out any issues, no matter where you’re playing from. There is also a helpful, fun blog which describes a lot of different gaming strategies, how-to guides and tips and tricks for winning big.
Not a lot of information is available on the website about the owners, the software developers or the casino’s history, so you will need to dig around a little when you first sign up to find your favourite games and developers on the website.
Tip: There are some really helpful filter functions on the website, which allows you to choose the exact style, type and version of the game you want. This will save you a lot of time in the future scrolling through pages and pages of games results.
The quantity of payment options is a little limited compared to other market options, but the necessary ones are there. This may be something to do with the fact the casino’s new, so make sure to check back in a bit to see if it’s expanded its portfolio of payment options.
The deposit and withdrawal methods are identical, which makes things a little more straightforward at least. They include:
- Visa debit
- Mastercard debit
Slot Planet’s FAQs and Terms and Conditions state that all deposits should be cleared within 24 hours, and any withdrawals within four business days. This may be faster in reality, but that is the official guideline.
Slot Planet’s customer service team are on hand 24/7 to iron out any issues or complaints you might have and are available either through the live chat option or via email.
- The 24/7, multilingual live chat can be found here.
- Email: [email protected] where you can expect a response within 24 hours.
Unfortunately, no telephone customer service line is offered and there is no option to chat or engage with the Slot Planet community, which means your support options are a little limited compared to other online casinos.
We know that Slot Planet is a new venture and so some allowances have to be given if things are missing. The limited customer service and withdrawal/deposit methods are made up for by the number of games available on the site. Overall, Slot Planet does do well, there are over 758! Each month you’ll also notice different ones popping up, which are sure to keep you entertained, no matter how often you’re on the site.