- Games & Software
- Deposits & Withdrawals
- Customer support
- Payment methods
Good to Know
- Large Range of Sports Games
- Excellent Customer Service
- Exclusive VIP Programv
Matchbook was previously an online sportsbook, later opening its NetEnt casino arm, which offers a huge variety of those great NetEnt online slots alongside a range of regular online casino games such Blackjack, Roulette, Baccarat, and Poker, powered by Evolution. Poker fans can enjoy Pai Gow Poker and Caribbean Poker and can select their own table limits depending on their budget. Full rules for all the games can be easily found on the website.
The full variety of sports games and casino games are accessible through a compatible flash browser and players are not required to download any software. The casino is powered by Proprietary software which is licensed in Alderney. Matchbook also provides players with mobile betting and its primary language is English. Matchbook is licensed and regulated by the UK Gambling Commission.
Matchbook accepts only a small number of deposit options, however, they do include the most popular and reliable options. Credit Card transactions are available with Visa and Mastercard, as well as a few digital wallets, such as Neteller, Skrill, and Paysafecard. Although the list isn’t extensive, their withdrawal speed is quite good, To withdraw money from the casino the methods are the same. It takes 24 hours for e-wallet withdrawals and up to 5 days for credit and debit cards. No withdrawal limits are mentioned on the site, however, the pending period for withdrawals can be up to 72 hours. Larger wins tend to be paid in installments.
To ensure player security and protection against fraud and online theft, Matchbook uses a protocol called SSL which is designed to encrypt online data. They use the very latest secure server tools and equipment to ensure members details remain completely confidential. The casino games are also monitored to ensure fairness at all times.
Matchbook is highly regarded for its excellent customer service. Representatives are available for both phone and live chat, Unfortunately, live chat is available between 9:00 am to 3:00 am. You can also contact the support team via email and post. Players wanting to contact support via phone can use both an international telephone number and a UK based telephone number.
Matchbook Casino has several excellent services. These include their fantastic odds on a huge range of sporting events, as well as their extensive range of beautifully designed video slots.
Unfortunately, it’s a little hard to find exactly where the bonuses and promotions sections are, as these are offered after depositing- so bonus hunters beware!
Otherwise, this feels more like a sports betting site, with an added casino arm – and therefore is really suitable for players who prefer their casinos non-nonsense and straightforward, especially compared to the thrill, spill and flash of other online casinos.