Gala Casino is one of the few casinos where table and card game players will feel right at home along with slots fans. The casino has a live dealer section, plus a Macau section complete with lovely Asian dealers and Asian-themed games. There’s a nice selection of slots and jackpots, such as the Marvel Comics progressive jackpots by Playtech. Gala Casino’s promotions are pretty packed. On top of a Welcome Bonus package, and there are plenty of special, time-limited offers for players to cash into.
When it comes to banking, Gala accepts the usual payment methods. Skrill, Neteller, Ukash, paysafecard, credit cards and more. As with most casinos, withdrawing to an e-wallet like Skrill or Neteller is instant once the withdrawal request is processed. The casino however doesn’t specify how long it takes to process a withdrawal request.
We were disappointed by the customer support here. We tried connecting with a live chat agent on a Thursday night, and it took about 15 minutes before we got to speak with an agent. Maybe it was a one time issue, but it left a bad first impression. Once we got through, the agent was friendly and knowledgeable enough, but the wait time is a definite minus in our books. Customer service can also be contacted by phone or email.
Gala Casino can be a very good choice for table game players. We especially love the Golden Card Giveaway for live Blackjack players and this bonus is one of the best in class. Game contributions are also good for table gamers who like to play a bit of everything – roulette, craps, and to a lesser degree baccarat, all do quite well with the bonuses at Gala Casino.