Matchbook was previously an online sportsbook, later opening its NetEnt casino arm, which offers a huge variety of those great NetEnt online slots alongside a range of regular online casino games such Blackjack, Roulette, Baccarat, and Poker, powered by Evolution. Poker fans can enjoy Pai Gow Poker and Caribbean Poker and can select their own table limits depending on their budget. Full rules for all the games can be easily found on the website.
The full variety of sports games and casino games are accessible through a compatible flash browser and players are not required to download any software. The casino is powered by Proprietary software which is licensed in Alderney. Matchbook also provides players with mobile betting and its primary language is English. Matchbook is licensed and regulated by the UK Gambling Commission.
Matchbook offers a generous welcome bonus package to all new players. This bonus is instantly available after making the first deposit. The welcome package breakdown is as follows:
- Make a first deposit, (min £25)
- Play a minimum of 3 times your deposit amount
- On the following day, you will receive 40 free spins on Divine Fortune video slot
100% Deposit Bonus: This promotion only applies to specific customers who are sent a promotional email, directly from Matchbook, with a subject line of “Get a 100% Bonus On Your Deposit!”. The email is sent to certain customers who make their first deposit into a new Matchbook account, and who subsequently place their first bet on. Matchbook’s online casino within seven (7) days of the date of that email. These customers will receive a 100% match bonus, up to £/€/$200 for use on MB Casino.
VIP Program: Matchbook Casino has an exclusive VIP program which offers participants regular benefits and promotions. To become a VIP user at Matchbook Casino, the VIP department has to contact you when you have reached a certain level of loyalty. When the staff deems you a strong enough player, you will be considered for VIP status. Being highly active in the casino, playing games, making deposits and participating in regular promotions is the best way to become a VIP member at Matchbook.
Matchbook accepts only a small number of deposit options, however, they do include the most popular and reliable options. Credit Card transactions are available with Visa and Mastercard, as well as a few digital wallets, such as Neteller, Skrill, and Paysafecard. Although the list isn’t extensive, their withdrawal speed is quite good, To withdraw money from the casino the methods are the same. It takes 24 hours for e-wallet withdrawals and up to 5 days for credit and debit cards. No withdrawal limits are mentioned on the site, however, the pending period for withdrawals can be up to 72 hours. Larger wins tend to be paid in installments.
To ensure player security and protection against fraud and online theft, Matchbook uses a protocol called SSL which is designed to encrypt online data. They use the very latest secure server tools and equipment to ensure members details remain completely confidential. The casino games are also monitored to ensure fairness at all times.
Matchbook is highly regarded for its excellent customer service. Representatives are available for both phone and live chat, Unfortunately, live chat is available between 9:00 am to 3:00 am. You can also contact the support team via email and post. Players wanting to contact support via phone can use both an international telephone number and a UK based telephone number.
Matchbook Casino has several excellent services. These include their fantastic odds on a huge range of sporting events, as well as their extensive range of beautifully designed video slots.
Unfortunately, it’s a little hard to find exactly where the bonuses and promotions sections are, as these are offered after depositing- so bonus hunters beware!
Otherwise, this feels more like a sports betting site, with an added casino arm – and therefore is really suitable for players who prefer their casinos non-nonsense and straightforward, especially compared to the thrill, spill and flash of other online casinos.